Quote:
Originally Posted by Marcela
Hi AJ,
Please send me your player account to marcela@chipleader.com to make sure it is set as an "affiliate account".
I know that in some cases support still has to ask for some information for security reasons. It can be a hassle but it is something we have to do to make sure that everything will run smoothly.
Marce |
Marce,
You had emailed me one week ago saying that you would get my commissions paid. I have not heard back from you. I had requested payment on April 8. Here we are, ten days later, and nothing is resolved. No communication. No nothing.
I find it odd that the security department is requesting all sorts of documentation from me, saying that since I have reached the $10,000 level in payouts, it is required that I send sensitive personal info to them. They address me as though I am merely a player. Do they not understand that I am an affiliate. A partner?
What is odd is that I have received well over $10,000 in payouts. Since having become an affiliate of Chipleader, I have signed up several thousand real-money players who have lost over $150,000 to date. As we all know, their loss is your gain. Out of that $150,000 I have been paid over $37,000. So now, why all of a sudden, does the security department require my sensitive info?
In any other business, an affiliated partner that has brought over $150,000 to their business would be considered a valuable member of the team. It is apparent that Chipleader doesn't share this kind of value for their team players.
Please pay me my commissions.
Thank you.