
11-18-2007, 04:38 AM
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Junior Member
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Join Date: Nov 2007
Posts: 6
Thanks: 0
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mansion dont pay my money, and have blocked me, what should i do?
I have taking over 300 players to mansion i earned over 1000€ in 1week, before i started to affiliate i asked the support if they giving 10$ free to new customers and the support said yes, this was in the live support sektion. Now they said i have affiliate players to theirs site with a promotion witch i cant offer they said, but the support said yes before i started to affiliate to them. please help me.
here is email conversation with them now:
If you communicated with live support, tell me the email address you used and I can find the message that was sent to you.
If you communicated via live chat tell me when you did this and I can find a transcript of the chat.
Kind Regards
Anthony Hodgetts
MANSION Affiliate Service Manager
e: anthony.hodgetts@mansion.com
----- Original Message -----
From: tony ygouohojhupoh <hmmjoo@hotmail.com>
To: Anthony Hodgetts
Sent: Thu Nov 15 19:43:34 2007
Subject: RE: Your MANSION Affiliate Account
i dont have a copy, What should i do? You must belive me, did you really think i give that offer to 300people and said to them they get 10free, witout them get it?? i dont lay for 1500 members in forum, thats you must understand!!! log in on msn so can we talk there
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Subject: Re: Your MANSION Affiliate Account
Date: Thu, 15 Nov 2007 19:06:58 +0100
From: Anthony.Hodgetts@mansion.com
To: hmmjoo@hotmail.com
We will have a copy. Which email address did you use? Or if it was chat who did you speak to and when was it?
Kind Regards
Anthony Hodgetts
MANSION Affiliate Service Manager
e: anthony.hodgetts@mansion.com
----- Original Message -----
From: tony ygouohojhupoh <hmmjoo@hotmail.com>
To: Anthony Hodgetts
Sent: Thu Nov 15 18:56:40 2007
Subject: RE: Your MANSION Affiliate Account
I dont have any that saved on comupter, Anthony you must belive me... I Know 100% i have correct! you must belive me
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Subject: Re: Your MANSION Affiliate Account
Date: Thu, 15 Nov 2007 18:42:20 +0100
From: Anthony.Hodgetts@mansion.com
To: hmmjoo@hotmail.com
Tony, I am also a member of many forums too. But that does not guarantee that you or I am correct, does it?
I need you to show me what you asked support and what they said. You have not done this yet.
Kind Regards
Anthony Hodgetts
MANSION Affiliate Service Manager
e: anthony.hodgetts@mansion.com
----- Original Message -----
From: tony ygouohojhupoh <hmmjoo@hotmail.com>
To: Anthony Hodgetts
Sent: Thu Nov 15 18:15:54 2007
Subject: RE: Your MANSION Affiliate Account
i asked before i registred an affiliateacount!! You must understand its the support ho have doing wrong here from the first time!!! Did you think i am stupid? we do so you Pay out half of the i have earning! I dont aceppt any other thing. I am a member in about 30 diffrent affiliate forums, did you really want evrybody dont to see this?
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Subject: RE: Your MANSION Affiliate Account
Date: Thu, 15 Nov 2007 16:03:02 +0100
From: Anthony.Hodgetts@mansion.com
To: hmmjoo@hotmail.com
Tony, this was the only Live Chat I could see for your account and you made no mention of anything concerning your affiliate account, just a $10 bonus for your play account. If you know that you had a different Live Chat session where you did talk about this please tell me when this was or send me a copy of the chat.
Kind Regards
Anthony
Anthony Hodgetts
Affiliate Service Manager
MANSION.com
e: anthony.hodgetts@mansion.com
msn: mansionanthony@hotmail.co.uk <mailto:mansionanthony@hotmail.co.uk>
________________________________
From: tony ygouohojhupoh [mailto:hmmjoo@hotmail.com]
Sent: 15 November 2007 15:53
To: Anthony Hodgetts
Subject: RE: Your MANSION Affiliate Account
the support should have say to me talk with the affiliate manager!!!! Some i see this, you pay that i have earning now and after that we stop, you can take that 300 players i dont want to affiliate to a site ho doing this!!! Thats its the best thing.......
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Subject: RE: Your MANSION Affiliate Account
Date: Thu, 15 Nov 2007 15:21:17 +0100
From: Anthony.Hodgetts@mansion.com
To: hmmjoo@hotmail.com
Hey Tony,
I have checked all of your previous email correspondences with the support team as well as your Live Chat session (see attached)
No where is there any approval given by them for you to offer this free $10 to your players or free seats to a $110K tournament. You mentioned that you were an experienced affiliate but if that is the case, surely you must have known that whatever Live Support may tell you, this sort of offer could only be confirmed by the Affiliate Manager.
So far you have referred just under 300 players to Mansion. About 50% of them have played. Not one of them has ever deposited. Surely you can see that even if we were to give you the benefit of the doubt about your motives for offering this promotion to your players without permission that we cannot agree to make payments to you for these players.
Kind Regards
Anthony
Anthony Hodgetts
Affiliate Service Manager
MANSION.com
e: anthony.hodgetts@mansion.com
msn: mansionanthony@hotmail.co.uk <mailto:mansionanthony@hotmail.co.uk>
________________________________
From: tony ygouohojhupoh [mailto:hmmjoo@hotmail.com]
Sent: 15 November 2007 13:55
To: Anthony Hodgetts
Subject: RE: Your MANSION Affiliate Account
I read in a forum there its stay 10$ free to mansion, i going and talk with the support and ask if i start to affiliate people to you did they get 10$ free with the code! Did you think i am stupid and offer a this offer to my players 1500 people if they dont get any money?? No i dont think so... I Taking away that offer to your pokersite now from my forum... So come an Taking away all my earnings?? Is this how an pokersite do? I dont undertand you. Call me +358405525635
tony guss finland
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Subject: Re: Your MANSION Affiliate Account
Date: Thu, 15 Nov 2007 00:23:39 +0100
From: Anthony.Hodgetts@mansion.com
To: hmmjoo@hotmail.com
Hey Tony,
When did Member Service tell you that you could promote this offer?
Kind Regards
Anthony Hodgetts
MANSION Affiliate Service Manager
e: anthony.hodgetts@mansion.com
----- Original Message -----
From: tony ygouohojhupoh <hmmjoo@hotmail.com>
To: Anthony Hodgetts
Sent: Thu Nov 15 00:22:01 2007
Subject: RE: Your MANSION Affiliate Account
The first thing before i start to affiliate players i ask live support if i can affiliate customers with the code free10 and they said yes!! i am a little angry now, this is first time in my affiliate carier i get some problem with any site!! call me toworrow +358405525635 this we need to speak about!!
________________________________
Subject: Your MANSION Affiliate Account
Date: Wed, 14 Nov 2007 17:09:07 +0100
From: Anthony.Hodgetts@mansion.com
To: hmmjoo@hotmail.com
Hello Tony,
I regret to inform you that the MANSION Risk Team has identified your account as providing ‘Fraud Traffic’, according to the terms and conditions of the MANSION Affiliate Programme. This is as a result of you promoting MANSION and offering rewards in a way which you had not previously agreed with us, such as free seats and free money on sign-up.
As a result of this the funds in your account will be recovered by us. The payment settings on your affiliate account have also been changed to 40% Rev Share only. This means that, should you continue to work with us, the commission value of the players that you have referred to us must first exceed the amount paid out in bounties to you before you will receive any earnings.
As always, please do not hesitate to contact us if you have any other queries.
Kind Regards
Anthony
Anthony Hodgetts
Affiliate Service Manager
MANSION.com
e: anthony.hodgetts@mansion.com
msn: mansionanthony@hotmail.co.uk <mailto:mansionanthony@hotmail.co.uk>
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