Hi John,
Thank you for posting your concerns up.
I have just sent an email regarding the issue but i'll give a more in depth explanation specific to your account.
First of all, the PAW screen shot was dated for stats up to 23rd, whilst the screen shot from ladbrokes is up to the 27th.
Our developers had taken it upon themselves to fix the issue as soon as possible, and we were only informed of it after it had been fixed.
As scrapping is automated, when a room changes anything on the backend, it can affect the stats. In this case, Kane had mentioned, it was taking the UVs as RMPs instead of the New Acct as the RMPs.
For this very reason alone, we manually verify the PAW stats at the end of the month, to ensure that it matches up with the final stats from the room, which is why we have often mentioned here in the forums, that the stats may not be completely accurate until we have locked the rooms.
John, I can certainly empathize with what you are saying, and for all it's worth, we do our utmost to ensure that affiliates are being paid for the traffic that they are bringing through.
Feel free to direct any further concerns through to us.
Thanks
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