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ChipLeader Official forum for Chipleader. (AbsolutePoker / UltimateBet) Marcela Jarquin is the Affiliate Manager for the Chipleader Affiliate Program. Click here to PM Marcela. Join the Chipleader Affiliate Program

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Old 01-11-2009, 01:13 PM
AJ AJ is offline
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Exclamation Chipleader & Absolute Poker Down

As a US affiliate, I have only one option with which to be paid, which is via check (cheque) via snail mail (or FedEx for $$). Lately I have gotten emails from Chipleader security stating that since I have withdrawn more than $3,000 USD at a time, they need all sorts of additional personal information from me in order to continue to be paid. Yet, I am not a player, I am an affiliate who is spending money in order to promote the Chipleader brands. To withhold my commissions is not only unethical, it is illegal as well. If there was another payment method for me to use as a US affiliate, I would use it, but my only option is via a Player account. As such, I should not be penalized in such a fashion.

Are there any other affiliates who have been receiving these emails from Chipleader? If so, what have you done to correct the problem?

Last edited by AJ : 01-13-2009 at 11:58 PM. Reason: Deleted a portion of this post as the issue worked itself out.
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Old 02-11-2009, 05:51 PM
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Marcela Marcela is offline
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Hi AJ,

Please send me your player account to marcela@chipleader.com to make sure it is set as an "affiliate account".

I know that in some cases support still has to ask for some information for security reasons. It can be a hassle but it is something we have to do to make sure that everything will run smoothly.

Marce
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Old 04-18-2009, 02:41 PM
AJ AJ is offline
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Angry Chipleader Won't Pay Affiliate Commissions

Quote:
Originally Posted by Marcela View Post
Hi AJ,

Please send me your player account to marcela@chipleader.com to make sure it is set as an "affiliate account".

I know that in some cases support still has to ask for some information for security reasons. It can be a hassle but it is something we have to do to make sure that everything will run smoothly.

Marce

Marce,

You had emailed me one week ago saying that you would get my commissions paid. I have not heard back from you. I had requested payment on April 8. Here we are, ten days later, and nothing is resolved. No communication. No nothing.

I find it odd that the security department is requesting all sorts of documentation from me, saying that since I have reached the $10,000 level in payouts, it is required that I send sensitive personal info to them. They address me as though I am merely a player. Do they not understand that I am an affiliate. A partner?

What is odd is that I have received well over $10,000 in payouts. Since having become an affiliate of Chipleader, I have signed up several thousand real-money players who have lost over $150,000 to date. As we all know, their loss is your gain. Out of that $150,000 I have been paid over $37,000. So now, why all of a sudden, does the security department require my sensitive info?

In any other business, an affiliated partner that has brought over $150,000 to their business would be considered a valuable member of the team. It is apparent that Chipleader doesn't share this kind of value for their team players.

Please pay me my commissions.


Thank you.
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