Rakeback Software Issues

[TheDean]

I tried to give Arthur the benefit of the doubt on this one and waited a very long time to make this post. I have reached my wits end.

Several moths ago I replied to a post he made on this board for this Rakeback Software for my site. The backend I have now is not great and developing a new one would cost me tens of thousands of dollars. He made an amazing pitch. He told me RakebackRus, RakeTherRake and RakeReduction (among others) all use his software. That was enough for me, I signed up.

He told me I'd pay $1500 per month for the license and I'd get a total of four sites for that price. I told him I wanted a written agreement and he told me he was used to doing handshake deals. Alarm bells should have gone off, they did not.

He promised me the absolute world. I'll give him this, he is a great salesman. He told me I'd get unlimited mods to the backend, customize it to do everything I want etc. For the first week, he was very responsive. Always available on AIM and answered all of my questions.

He got a copy of RakeUpdate.com up very quickly for me to look at and log into. It was on my domain, but it was not usable at all and hadn't been customized in any way. He then asked me for payment after about a month. I agreed though I told him that I needed him to be quicker about getting our updates done but would give him the benefit of the doubt and pay him, but before he got any more money out of me I wanted a written contract and I wanted my site done.

I also asked for a discount on the two months of service as he was being very slow about updates. He agreed and I paid him $2500.

Then I heard from him maybe one time in the next 2 months. He was always on AIM but he would never reply to me or my designer. Didn't do any updates at all, nor respond to any email or anything. Then very recently he pops up on AIM like nothing has changed and tells me he needs payment for the last two months or he's pulling the software.

Is that some kind of a joke? No apology, no telling me when he'll finish, nothing...he wants payment because i paid for a license to and not a usable website. I have no idea what he's talking about but clearly I'm not going to pay $1500 a month for something I cannot use and he knows that.

I propose a solution to him. He can keep the money that I paid him as an 'activation fee' for our agreement. Then I'll pay him monthly once he completes each of my four sites, in higher and higher increments up until the $1500 level, starting at $500 per month. We come to an agreement on a slight variation of this and he gets back to work.

He does a great job for a couple of days and I start promoting the sites. Then today as the main site is finally finished, he comes to me and says:


'What was it we agreed to again?'

I tell him.


'Ya, that isn't going to work...I need $1500 per month +$200 per month for each additional site'


We have a long exchange via AIM about this and I finally tell him that he can take his software, lies, laziness and lack of honor and integrity and shove his software up his ass. I'll never do business with somebody who I cannot trust.


Do not trust this guy.



A) His software is horrible, buggy and the interface is designed like a retarded nine year old made it

B) He is all talk and no results. He'll promise you the world but not deliver in a timely fashion or nearly as good as what he says

C) He cannot be trusted with regard to price. What if I went to all of my rakeback players now and said 'what did i tell you i'd pay you? 27? that isn't going to work...you're getting 20'.

[Graham]

The $1500/month to use his software was my alarm bell. You can prob get someone to design the whole thing for that much. Sorry to hear about your situation.

[TheDean]

Its pretty involved. Do you have experience with backend systems that handle thousands of players and instant cashouts etc? I've been quoted up to $50k to have it done for me.

[AceHigh Pino]

Ive worked with Arthur before on some coding he helped me with on PokerOwnage.com. I do agree with you that he's very slow to respond on AIM, but in my experience with him he always gave me a good deal and responded with some great results when he was paid. He even gave me a good discount, considering the tweaking I needed on my site wasn't something he normally does.

This is definitely a surprise -- I look forward to hearing his response.

TJ

[Graham]

Originally Posted by TheDean

Its pretty involved. Do you have experience with backend systems that handle thousands of players and instant cashouts etc? I've been quoted up to $50k to have it done for me.

Yea..my bad, I take it back. Talked it out with Pino.

[TheDean]

He is a genuinely nice guy and when he works he does a good job. If you had him on a pay per hour or per job basis, sure....go for it. He has absolutely no idea how to go about running the type of business he is trying to create though.

You just don't tell somebody a price per month, get to work on their site, take their money, be slow as hell about finishing it, and then the day its going to launch...demand a higher price.

Sorry man, once you tell somebody how much to pay per month, thats how much it is. You don't jack it up four months later when you finally get off your ass and finish the site.

[ArthurD]

This thread is a moot point - the price is $1500 / month for RakebackSoftware, that's no secret. Degen (the OP) is trying to circumvent this...

He did pay $2500, $500 off the lease fee, for the first two months after his system was setup. He is now behind by at least 1 month in payments and is trying to not even pay the full amount.

I simply let him know that he must pay the full $1500 / month, no ands, ifs or buts about it. I cannot afford to spend 6+ hours working on his stuff and get half price for the time, just cannot.

Below is the chat log, as I have nothing to hide. I suggest the mods remove or lock this thread at once - it does not belong, it's improper, and based upon the OP's history (Degen on 2p2, and elsewhere) I think that it's blatently obvious that this post should be removed.

Nonetheless, here's the tail-end of the chat log, in my opinion this is all you should need to get a good grasp of the person that I was attempting to be reasonable with.

OriginalPoster: your a fucking joke is what you are

OriginalPoster: no offense

OriginalPoster: but thats the truth

ADanto6840: You're entitled to that opinion....

OriginalPoster: i should have went with my gut from day one

OriginalPoster: pull the site, do whatever you want

OriginalPoster: you have just created a life long enemy

ADanto6840: I don't want to create any enemies

OriginalPoster: i will do everything in my power to fuck your life up

OriginalPoster: and get my money back

OriginalPoster: for as long as i live

OriginalPoster: because im stupid

ADanto6840: But at the same time I cannot lease to you for 750 what I'd charge 1500 minimum for to others

OriginalPoster: and i dont give a fuck about consequicnes

OriginalPoster: fuck you dude, this conversation is over

I will refrain from posting further on this topic - anyone that has anything to take up with me regarding it is welcome to contact me privately via email, AIM, or PM here on PAW.

Thanks.

[Graham]

Too much crap with people airing their dirty laundy lately.

[Brandon]

ok there are bigger issues to this. From what my conversations, I have concluded that Arthur did agree to different terms, and then once the product was completed, changed the pricing.

He stated to me that this is a moot point because he can charge what ever he wants since there are no contracts. I do side with thedean on this that even if it is month by month contracts, if you agree to a price via AIM you should honor it.

With that said, thedean you really need to be more professional. Some of the things posted on paw from your aim convo's are terrible and horrible unprofessional.

With that said, I am unlocking and not reading any further. But be professional...

[TheDean]

Arthur just told me via AIM that he reviewed the chat and he did agree to it...but that he talked over our deal with others and they told him it was 'a joke' and that he should charge me more...and that is the reason why he raised the rates on me.

I've made bad deals before too. I have a deal on one of my affiliate accounts which costs me over $5k a month because I didn't think it through when I made the verbal agreement with my partner. Too bad. I'm stuck with it. Its a lesson learned and I still have my honor and my word (if not the ability to control myself when people piss me off...still working on that one).