Crazy Poker Tracking Problem

[IPM]

Has anyone else experienced tracking issues with Crazy Poker? I've been an affiliate of Vegas Partner (now Star Partner) for many months now, but I'm convinced they're not tracking my new players at Crazy Poker anymore. I have a poker web site that easily gets over 100 new sign ups per month at similar poker rooms, but I haven't had a single new player at Crazy Poker for the past 3 months. I get many clicks, but no downloads and no new players. I do have some new players at Crazy Vegas Casino however, but I should normally have many more at the poker site.

I have tried to get them to fix this problem for weeks now. At first they told me there wasn't a problem, then they admitted downloads weren't being tracking properly, but players should get tracked. Now they just don't answer my emails...

I would be interested to hear if any other affiliates experienced problems with them. Personally I will give them a few more days before I completely remove all their material from my site. Let this be a warning to other affiliates who might consider the Star Partner Affiliate Program.

[newjabber]

thx for the heads up, post an update if you get an answer please.

[IPM]

Here is the latest reply I received from Vegas Partner:

We are currently experiencing integration issues with our new affiliate site, as you know you there are a number of key areas that aren't functioning 100%, with the traffic report being one of them.

Everything worked fine in the test environment but it all went south
when we moved it over to a live web server. We are still running the replication at the moment to rectify the hits and download issue as we speak.

I would like to assure that even through our website is not able to tie
into the database your traffic is being recorded on our central database. And once the migration is complete all your stats and traffic reports will be accessible once again.

I do apologise about this and I would like to assure you that everything is being done to resolve all of these problems. Please bear with us a little longer we hope to have these issues resolved ASAP.

We thank you for you patients in the matter and we will get back to you upon resolution.

Faizel Abdool
Affiliate Assistant

At least now they're admitting there's a problem, but I haven't received a single download or new player for over 3 months, and the move occurred on June 1st. Also when I spoke with them on the phone they told me I was the only one who reported such a problem, and now they're saying all the traffic reporting went south.

I will keep Crazy Poker on my site for a few more days...