Affiliate programs response time

[Marcelo]

Colin, I understand your points, but I am not even asking for a same day response, but something like 48 to 72 hours should be enough.

Smaller affiliates can become huge in the future, as we can see by examples from this forum.

[Brandon]

This is something I have always tried to be the best at, but I will be the first to admit that I have slipped up a couple times. Usually its due to reading an email at night on my phone, and then forgetting to respond to it in the morning. It then gets buried...

Its not an excuse, as this was an issue I had in my affiliate days, and vowed not to do. So if this has happened to anyone here, my apologies. MSN, AIM, and Skype is a guarantee to get my attention even on a weekend.

[Chris-AffiliateClub.com]

I agree with Brandon - some emails to get buried or can sometimes go to the Junk Mail box - best way to send an email and if you don't get a response within 24/48 hours, send a PM via here

[Fiona PokerStars]

PokerStars are currently looking for an additional 3 Account Managers to join the PokerStars Affiliate Department.

Employment Opportunities at PokerStars

[Shane@PDCAffiliates]

Originally Posted by Chris-AffiliateClub.com

I agree with Brandon - some emails to get buried or can sometimes go to the Junk Mail box - best way to send an email and if you don't get a response within 24/48 hours, send a PM via here

PM's are a great idea as is instant messenger.

I find a lot of my affiliates will send emails through indirect means, like to support rather than contact me on my direct channels. I'm pretty much online the entire time I'm awake, so there are only a few hours at night that I'm not available to my affiliates. And as my big French affiliate has found, if its urgent and its not online just send a text message.

If you create a direct contact with your Affiliate Manager you will get answered a lot quicker.