Mansion Poker Contact?

[Zabulus]

Anyone have a contact email to anyone at Mansion? Having some serious issues with their affiliate department. They don't answer emails and the phone # they give goes to someone named "Melissa's" answering machine.

Thanks

[HodgeyBoy]

Hey Zabulus, Melissa is no longer working there and hasn't for some time.

Have you tried David.levy@mansion.com, David.Levy@convertonet.com or michael.green@mansion.com ?

[actyper]

itay.barak@convertonet.com

[newjabber]

"Support" is a joke. I want to sell my affiliate account, but cant get an answer. Got a reply a few weeks back that he would look into it and get back to me ASAP
Offcourse i havent heard anything, although ive sent 3-4 follow up emails.

[ClickItNow]

Indeed they are.

Possible the poorest support I have ever encountered. Awful.

I have sent them approximately 30 emails over the last few years. I have only ever had 2 replies. I have a vision of 1 or 2 people sat there just skimming an inbox of 500 emails every day and just replying to the odd random "easy" enquiry.

If you are a new affiliate I wouldnt touch them with a bargepole.

[imteaz]

My mansion poker affiliate login no longer working. i put user id and password which i'm using last 2 years. all of sudden its not working. i emailed support they reply back that they don't have any affiliate with this id, hmmm i'm very confused i don't know what to do or say.

[Melissa]

Hey Everyone,
I resigned from MANSION WAY back in August ... I am not responsible for the current "lack" of support from the MANSION team.

Melissa

[gooderpoker]

Originally Posted by newjabber

"Support" is a joke. I want to sell my affiliate account, but cant get an answer. Got a reply a few weeks back that he would look into it and get back to me ASAP
Offcourse i havent heard anything, although ive sent 3-4 follow up emails.

I sold my affiliate account maybe 8 months ago. So it is possible to do.