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PokerRoom.com - PokerAffiliate.com Discuss PokerRoom.com's Affiliate Program as well as PokerAffiliate.com's programs and chat with their Affiliate Manager Carly here.

 
 
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Old 02-27-2006, 10:50 PM
PokerMaster PokerMaster is offline
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OK This is my story in regards to pokeraffiliate.com / aka pokerroom/ europoker ect

In November last year I requested a bonus code for pokerroom.com, I was denied, and was told I had to have 3 sign ups before they would do this for me , fair enough, I was brand new on the scene at that point. December comes , I have more than 3 sign ups and I request a bonus code I get an email saying:
Quote:
Actually you can use PBD as your off line promotion code.
> Please let me know if you have any further questions.
>
WELL ERR excuse me but Ive being using this code ever since and I know for a fact that Ive had at least 4 sign ups from that code alone,

Every time I email support it takes stupid amounts of time to get back to me, I am not bugging them, It takes like it seems up to 2 weeks to answer any requests, the thing is they are doing this moving up the ranks thing at the moment , seems a litle suspicious, anway today I finally get an email back today:

>This is very unfortunate and it seems as if there may have been a
misunderstanding somewhere along the road.
As you can see in "My Account" at PokerAffiliate.com there is a distinction between tracker name and promo code. The answer from us was not clear-cut stated and we do apologise for this.

If you want, I can change the promo code to PBD.

> Please let me know if you have any further questions.

Well, excuse me but I have webstats and I know that I have sent quite a lot of players through for you and it is showing for me 0 for like 3 months = not possible
I know for a fact that I have sent at least 100 players to poker room / europoker and holdem in the past month or so so tell us what is going on???
We know you had a stats problem but that doesnt explain mine or many other querys in this forum.....
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Old 03-07-2006, 01:05 PM
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Carly Carly is offline
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Hi,

I'm sorry to hear that you have had to wait for a reply! If you send us an email with your affiliate ID we can have a look at your account to better answer your query. We can change your promo code to be anything you like, as long as it is generic. Please get back to us again with your aff iD and we will sort this out asap!

Thanks!
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